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Peterson's Financial Aid Channel
Choosing a Lender
Choosing the right lender for your education loan is an important decision and may save you significant amounts of money. You should base your choice on two major criteria: borrower benefit programs and customer service. Basically, borrower benefits are programs that help reduce the cost of repaying your loan. Fairly typical programs include payment of origination and/or guarantee fees, interest rate/principal balance reductions for a certain number of on-time monthly payments, and interest rate reductions for automatic payments. Borrower benefit programs vary from lender to lender so you'll need to check with each lender. Sometimes financial aid offices also have borrower benefit program comparisons for families to use. Doing your homework on choosing a lender will save you money when it comes time to repay your loan.

When you are going through the student loan process, the financial aid office will usually provide a "preferred lender list." Preferred lenders may be chosen based on the following factors:

1) customer service to student borrowers and the financial aid office
2) borrower benefit programs and the savings provided during the origination and repayment process
3) electronic processes that speed the loan processing
4) location of the lending institution

As a borrower, you may choose your lender, regardless of whether they are listed on a "preferred lender list." Be aware that if you choose a lender that is not on the preferred lender list, there is a possibility loan processing may be delayed. Also, a lender may have multiple lender codes, so make sure you are using the correct lender code associated with the borrower benefit program in which you are interested.

Here are some common questions you should ask your lender about borrower benefit programs:
  • What borrower benefit programs do you offer?
  • How do I qualify for your borrower benefit programs?
  • Which lender code do I use to be eligible for the borrower benefit programs?
  • What is an estimate on savings from qualifying for the borrower benefit programs?
  • Do you have a calculator to estimate the savings based on different loan amounts?
  • What is the percentage of borrowers who qualify for each of your borrower benefit programs?

Service is another important factor to consider when choosing a lender. Since the standard repayment period on a loan is 10 years, you will have a relationship with your lender for at least that length of time. In addition, many lenders sell their student loans after they are disbursed or enter repayment. You will then be working with another organization for the repayment period of your loan. Since it is your responsibility to repay the loan, you will need to stay in contact with the servicer of the loan.

Here are some common questions you should ask your lender about loan servicing:

  • Do you sell your student loans? If yes, to whom?
  • If the loan is sold, when will it occur and how will I be notified?
  • Provide the contact information for the servicer.
  • What Web-based services do you provide? (Online account information, online bill presentment and payment, credit/bank card payment, etc)
  • Will the servicer hold both my Federal and Private Education Loans? If so, will combined billing be provided?
Peterson's has partnered with many of today's leading providers of federal and private student aid. Visit the following microsite content centers to learn about various loan offerings. You can also apply for loans online when you're ready. Key Education Resources
American Education Services
Educaid
Sallie Mae College Answer
Citibank
Peterson's College Planner
Did You Know?

According to USA Today, the number of Pell Grant recipients has increased 33% since the year 2000.

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