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Contact Peterson's for Customer Support and Business Opportunities

By updated on Tuesday, November 05, 2013

Thanks for visiting Peterson's Web site. We work hard to provide you with the most comprehensive, unbiased information about colleges and graduate schools available on the Web. Answers to some common questions are available on our help page. Information on Peterson's listings is available on our sales information page. Otherwise, use the contact information below to get in touch with someone who'll be happy to assist you.


Customer Service & Technical Support

Here at Peterson's, we're serious about helping you get what you want out of your education. Our support team is available 7 days a week to answer your calls and emails.
E-mail: support@petersons.com
Phone: 1-877-433-8277
Hours: 8:30 AM – 9:00 PM ET, 7 days per week


Advertising and Strategic Partnerships

We're always on the lookout for strategic partnership opportunities that will benefit both us and our visitors. If you represent an organization that would like to pursue a joint venture or would like to advertise on Petersons.com, feel free to drop us a line.
E-mail: interactivemarketing@petersons.com


Accounts Receivable

Peterson’s, a Nelnet Company
Attn: Accounts Receivable
121 S 13 St, Suite 201
Lincoln, NE 68508
Phone: 1-800-338-3282 ext 5
Fax: 1-402-458-3042


General Inquiries

Peterson's, a Nelnet Company
461 From Road
Paramus, NJ  07652
Email: support@petersons.com


Publishing Support

E-mail: custsvc@petersons.com
Phone: 1-800-338-3282 ext.54229
Hours: 8:30 AM – 5:00 PM ET, Monday through Friday


Fraudulent Concerns
Need to Report Concerns Anonymously?

Please note: This process is not intended for the submission of general customer service issues.  If you have a question regarding a new loan or the servicing of your account, please refer to the appropriate e-mail address or toll-free phone number provided above.



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