Peterson's Career Prep: Guidance You Can Trust

Master the™ Public Safety Dispatcher/911 Operator Exam

Everything you need to know to understand the tests, master the problems, and improve your scores.

Master the™ Public Safety Dispatcher/911 Operator Exam

Buy Now on Amazon

What is the Public Safety Dispatcher/911 Operator Exam?

While this exam varies by state, city, or country, it generally includes a written test and possibly a typing test.

What do Public Safety Dispatchers and 911 Operators do?

People in these fields work with and dispatch police and emergency medical teams to respond to emergency situations. Anyone persuing this career must be a strong communicator, and work well under stressful conditions.

Why Petersons?

Peterson's - Improving Scores Since 1966

Why Peterson’s? Peterson’s is the world’s leading educational services company dedicated to furthering education after high school and beyond. From culinary school to medical school—and everything in-between–Peterson’s helps you discover, prepare for, and fund your education.

Every year over 500,000 students use Peterson’s books, practice tests, and learning tools to ace their exams. We are also exceptionally proud to be the official test prep provider of the DSST which provides college credit by exam for our men and women in uniform across the globe.


Don’t take our word for it—listen to what our customers have to say about our products:

"Overall: I highly recommend this book to anyone who plans to take the 911 operator exam and wants to do well."


"An excellent preparatory guide. I bought this as a present to assist another, they utilized the book and they passed the exam without any difficulty."


"Helped me get in the top 10% of my scoring class!!"


With digital and print prep guides for over 150 exams and tests, there’s nowhere you can’t go with Peterson’s by your side. Trusted since 1966 by institutions far and wide.